Contact

Connect with a representative

Customer service representatives are available to speak with you toll free at 1-800-505-4160, 7 am – 7 pm CST. Feel free to call if you need information regarding:

  • Benefit questions
  • Claim questions
  • Change of address
  • Requesting a new ID card
  • My Account assistance
  • General questions

Send us a Message

If you have questions on any of the following specific topics, please fill out the information below so we may further assist you.

  • Waiver questions
  • Enrollment questions
  • Life Status Changes


Once you submit your information and questions, you will receive a response within 48 to 72 business hours.

  • (Example: International Graduate, International Undergraduate, Domestic Graduate, Domestic Undergraduate. If not listed, please specify. )
  • (How many credits are you enrolled in?)